Privacy Policy
Works alongside these terms to protect your personal data. Both documents govern how we handle your account information and payment history.
LEGAL REFERENCE
Terms & Conditions You Need to Know
We've built fh3 around clear rules that protect your account, your deposits and your gameplay. These terms spell out how we operate, what you can expect from us...
Account Security FirstFair Play GuaranteePakistan Payment RailsSupport Always Available
Core Policy & Your Account
Your fh3 account is personal to you. When you open an account, you confirm you're of legal age and jurisdiction to play in your supported region. We process all withdrawals through your registered payment method — JazzCash, Easypaisa, SadaPay or Raast — with verification steps to keep your funds secure. Account holders agree to our anti-fraud checks and identity verification when requested.
We retain the right to suspend accounts that breach these terms, show suspicious activity or violate local law where you're playing. All gameplay is governed by our house rules, posted in-lobby on each game and table. Disputes about game outcomes are resolved through our support team within 48 hours of report.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REACH OUR TEAM
Help When You Need It
Team online
Live Chat
Open the chat window in your lobby and connect with our support team instantly. Available during your play sessions to answer account questions, payment disputes or game clarifications.
Email Support
Send detailed questions or dispute reports to our compliance team. We respond within 24 hours with full documentation of your account activity and any resolution steps.
Account Settings
Update your registered payment method, verify your identity or request account details directly from your dashboard. Changes take effect immediately for next transaction.
WHY YOU CAN TRUST US
Transparency & Your Peace of Mind
Clear Game Rules
Every slot, live table and sportsbook market displays its odds, payout percentages and house edge before you play. No hidden mechanics. Rules are unchanging and verifiable.
Real Payment Paths
We partner directly with JazzCash, Easypaisa, SadaPay and Raast so your deposits land instantly and withdrawals clear to your registered account without intermediaries.
Account Verification
Anti-fraud checks run automatically on deposits over 50,000 PKR and on all first-time withdrawals. This protects your account from unauthorised access and keeps winnings secure.
No Hidden Fees
Our terms list every fee upfront — no surprise charges on deposits, no withdrawal penalties, no percentage cuts on payouts. What you see is what you get.
Dispute Resolution
If a game outcome feels wrong or a payment fails, our compliance team investigates within 48 hours using server logs and confirms outcomes with game studios directly.
Account Control
You can pause your account, update payment details or close permanently at any time through your dashboard without penalty or waiting period.
CONSISTENCY ACROSS PAGES
How This Aligns With Your Experience
Game Rules
In-lobby game terms detail payout tables and odds. These terms cover how disputes about game outcomes are resolved and who decides the final ruling.
Payment Terms
Deposit and withdrawal rules here reference our payment-partner agreements with JazzCash, Easypaisa, SadaPay and Raast for Pakistan regions.
Account Terms
Spell out your responsibilities as account holder — age verification, identity accuracy, no account sharing, no fraudulent activity — and what happens if breached.
Dispute Procedures
Define how you report game issues, payment problems or account concerns, and the timeline and documentation our support team uses to investigate.
Suspension & Closure
Outline when and why we may suspend or close an account, how you're notified, and your right to request full transaction history before closure.
Legal Changes
These terms are updated when Pakistan-market law changes or payment-rail rules shift. You'll see update notices in-lobby before changes take effect.
What These Terms Protect
Identity Verification
All accounts require CNIC confirmation and address proof on first deposit over 25,000 PKR. This is a legal requirement in Pakistan and protects both you and us.
Transaction Logs
Every deposit, withdrawal and game round is recorded on your account history with exact timestamp, amount and outcome. You can download full statements anytime.
Anti-Fraud Monitoring
Our system flags unusual activity — rapid deposits and withdrawals, impossible game patterns, geographic inconsistencies — and alerts our compliance team for review.
Account Pause Option
You can pause your account for 24 hours to 90 days from your dashboard. No gameplay is possible during pause; all terms remain active when you reopen.
Withdrawal Holds
First-time withdrawals are held for 24 hours for verification. Subsequent withdrawals clear within 1-4 hours depending on your payment method and bank hours.
Dispute Documentation
When you report a payment or game issue, we provide full server logs, game studio confirmation and transaction screenshots within 48 hours to prove outcome.
Your Terms & Conditions Explained
Go to your account settings and request permanent closure. Your account closes immediately; all remaining funds are withdrawn to your registered payment method within 24 hours. We keep transaction history for 5 years for dispute resolution if needed.
Yes. When you register a JazzCash, Easypaisa, SadaPay or Raast account as your deposit source, you confirm it's yours and matches your CNIC. Deposits from unregistered accounts are blocked and returned after 7 days.
Contact our support team immediately with the game ID and time. We pull server logs and confirm the outcome with the game studio. Disputes are resolved within 48 hours with full documentation shown to you.
No. Your account is personal and non-transferable. Sharing your login credentials breaks these terms and may result in account suspension. You're responsible for all activity on your account.
First withdrawal takes 24 hours for verification. After that, withdrawals clear to JazzCash, Easypaisa, SadaPay or Raast within 1-4 hours depending on the payment rail and your bank's processing hours.
We don't charge deposit or withdrawal fees. Payment partners may apply their own fees shown before confirmation. Payout amounts are calculated after verification but before your bank's deductions.
Changes to these terms are posted in-lobby 30 days before they take effect. Major changes require your acknowledgement to keep playing. We never change payout percentages or game odds retroactively.